The Anti-Viral Social Strategy

by on October 27, 2010 in Social Media

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Everywhere I turn lately I see businesses buying into the idea of creating viral content, usually videos, in hopes of hitting the social media lottery.  It’s a terrible idea, here’s why:

Name the most successful viral video of 2009.

Chances are you can’t and that’s the point.

Going viral isn’t a Social Media Strategy

If social media is about building relationships (and it is) viral content is the equivalent of a one night stand. Even if you succeed in creating the next Old Spice Man or Subservient Chicken you’ve poured precious time and resources into a one-hit wonder. Proctor & Gamble and Burger King can afford this, you can’t.

Forget viral, go sustainable.

20 real connections is more valuable to your organization than 2000 casual likes/follows.

Focus on building strong and engaging long-term relationships. Most anyone knows that long-term relationships take time and it’s no different in social media. I can’t name the most successful viral video of 2009 but I can name 10 online brands that enhance my life and educate me on a consistent basis.

Your financial plan isn’t built around playing the lottery, why should your social media strategy be any different.

  • Anonymous

    Excellent post Keith.

    I think marketers get caught up too much in trends. I had a client ask me the other day to do advertising and social media for them. I told them no. I did it because I love them and realize it is not what is best for the company. They gain nothing through advertising and social media. Knowing what works for your business or your customers is vital today. We have 100,000,000 different options to market a company, picking something because it is trendy is a crap-shoot. This company deals with 10-20 customers a year tops, why not just focus on connecting better with 20-30 customers instead of connecting poorly with 1,000?

  • http://KnowtheNetwork.com Keith

    Thank you Greg.

    I think you and I are seeing the same issue when we see social marketing
    consultants that are more interested in building their own reputation and
    vision instead of listening to the client and actually figuring out what
    will meet the client’s needs. Few people are honest or confident enough to
    tell a client no. I could not agree with your final sentence more.

    Thanks for reading and taking time to comment. I really appreciate sir.

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